1.we came to know the basic differences between Iaas,Paas, and SaaS service models.
2.Fundamental concepts of a software.
3.Important features and Implications of IaaS,Paas, and SaaS service models.
4.Basic concepts of service oriented architecture.
5.Introduction to WSDL,UDDI.
6.Quality of service for customer care evaluations and technological evaluations.
7.Discussion on service level agreements,multi-tenancy.